With the aim of nurturing and mentoring, the young hospitality amateurs, Accor group Novotel Hyderabad Convention center and HICC has entered into MOU with IHM-SS. This MOU aims to support the institute and students by exposing them to the latest technologies, interactive sessions between students and the HOD’s, specialty workshops by the chefs providing industry interface opportunity for the faculty. The hotel industry also collaborates with the institute in conducting various events.
We are determined to promote and support the project opportunities as they offer great learning for the students. Students are given opportunities to hold their entrepreneurial skills. They operate the college cafeteria, other events such as theme lunches, fruit mixing also provide a great opportunity for students to take up. Leadership roles, Planning, execution, presentation, and communication skills come to the forefront in such events.
The institute maintains an excellent rapport with all the multinational chains of 5-star hotels, QSR and retail joints. This enables us to invite subject experts from the industry to share with our students, their vast experience, and knowledge. This enriches the students to provide an opportunity for interaction and to help them chart their career paths.
1. Mr. Murali Krishna (Sr. Manager Diversey .Inc)
Topic - PHA YUVA
Mr. Murali Krishna gave valuable guidance about PHA YUVA and engaged primarily about the opportunities for Housekeeping Professionals and the new trends in the Hospitality Industry. He specified that the housekeeping department, in any hotel contributes the majority to profit though it is considered as an ancillary department. The simple reason being, a customer demands a clean, tidy, and pleasing ambiance. Housekeeping generates the first impression on a guest’s mind. The housekeeping efforts clearly show how the hotel will take care of its guests. He further spoke about the patience and the effort needed to work in this department to make sure that everything is spick and span according to customer satisfaction.
2. Mr. Kaushik Chundi ( General Manager at Ishthara Coliving)
Topic – Introduction about the Hotels (Budding Hoteliers – 1st year)
Mr. Kaushik Chundi spoke about precise features and services provided by the hotels which can vary quite drastically from one hotel to another with the pricing model and marketing strategy with the range of services the hotels offer. He started his session with a brief introduction about the scope and Career Growth in Hotel Industry. He introduced different departments and how these departments operate in coordination with each other. He braced them of the hard and tough times which trainees have to face in the industry and shared his success mantra and the patience required during the tough times.
3. Ms. Renuka Devi (Training Manager, McDonald Hyderabad)
Topic - Retail Chain of the Hotel Industry.
Ms. Renuka Devi introduced the students to the expectations of QSR and the logistics required in this industry, based on customer expectations and competitive differences. A retail chain is managed and usually follows standardized business processes. In the global retail sector, retail chain businesses have started dominating the market across several categories. It includes business retail chains and restaurant retail chains. Whereas restaurant retail chains operate under different guidelines and are involved in creating different kinds of consumer products when compared with traditional business chains.
4. Ms. Kajol Sinha (Business Manager Recruitment and Training at 21st Century Consultancy Services) Topic - Digital Marketing.
A team from the 21st Century Consultancy Conducted a 3 days sessions on Digital Marketing in the Hospitality Sector highlighting that in this era of technology we can’t expect business to grow without the help of digital marketing. Which is fast becoming the lifeblood of all types of organizations in the real or virtual world? Digital marketing through social media and e-commerce is an effective channel to reach and penetrate the masses. They also demonstrated how students can earn additional money through digital channels such as Instagram, Facebook, and blogging and facilitated the guests and encouraged the students to keep abreast of
5. Mr. Murali Krishna ( Senior Application inexpert fabicare for kitchen)
Topic - Hygiene and Safe Practices.
Mr. Murali Krishna interacted with the students about the “Essential Food Safety and Hygiene Practices” in the kitchen and hygiene applications. He discussed safety control something applicable to our lives both in and out of the workplace – Good Workplace Hygiene. The news is constantly telling us about the various illnesses impacting populations, and many of them are preventable with better hygiene practices. When touring facilities it is common to see workers eating and drinking around the work area. In many cases, there are toxic chemicals on the workbench or in the worker's general work area. The goal of management is to prevent accidental exposures caused by inhaling or ingesting hazardous substances. By consistently practicing good hygiene when working with hazardous substances, exposures caused by accidental cross-contamination can be prevented.
6. Mr. Vivek Gupta (Vivaan Peerless packaging solutions)
Topic-Oxo Biodegradable Garbage Bags.
Mr. Vivek Gupta gave an insight into the increasing problems of single-use plastic and gave a detailed description of the quality of the plastic and how to tackle the roots of the problem. The reduction of plastic has, therefore, become a major global challenge. As technical solutions might be insufficient to curb the problem, highlighting the impact of human behavior is needed. India has been strong in managing its plastic waste and has been firm on laws related to it. Twenty-five Indian states/ union territories now have some form of ban on plastic (primarily polythene carry bags), but the enforcement of these laws has been a major challenge.
7. Dr. R. Takaka/ ( Takali) ( Doctor from Japan)
Topic – Japanese Culture.
He addressed the students about Japanese Culture and Cuisine which is steadily increasing in India and the effect of modernization on Japanese youth. He spoke about the increasing international trade in cultural products and services, such as food and restaurants which are dominating more and more sectors of Japanese society and productivity growth which is steadily eroded in almost every sector, including the Hospitality Industry.
8. Mr. Aditya Kumar (Vice President Operations Orange Spice Industry)
Topic- Career Prospects in the Hospitality Industry.
Enlightened about the skills, career objective with relevant experience for individuals to work in the Hospitality Industry. If the talent is to be future-ready curriculums need to have the newest trends. He further added that no two days are ever the same in hospitality. Getting away from the monotony of a rigid routine will help you become a flexible, open-minded thinker and you are investing in a career that has endless possibilities. This profession requires a positive long-term commitment to your health. The hands-on experience helps the students dive straight into the heart of the industry with applied-learning courses division.
9. Ms. Soni Singh (Accounts Manager Global Sales at ACCOR Hotels)
Topic- Sales and Marketing.
Sales and Marketing practices for different selling techniques and the procedures followed by the Hotels for their best and the functions of Global Distribution Systems. She shared many inside stories which helped students to understand the facts and explained the marketing strategies that actually attracted their customers. She discussed with students about the important concept of “build asset on your brand” by logos, music, icons, and never let them go, as they help customers to remember your products.
10. Mr. Chandan Chanchal (General Manager at The Manohar hotel)
Topic- Sales and Marketing
Having over 15 years of experience in Sales and Marketing in leading hotel chains. He spoke at length about Sales and Marketing methodologies and techniques in the Tourism and Hospitality Industry. The objectives being the hotels functioning as per the newest trends. He shared one Inspirational video on a particular product which actually motivates the youth and tends them to buy the product He shared many HUL Marketing Strategies, the importance of re-positioning, the importance of 4 Ps. Then he explained the usage of packaging and promotion as a whole which creates a major impact.
11. Mr. Sampath (Welfare Employee at ITC LTD)
Topic – Waste Management.
Mr. Sampath emphasized Waste disposal. This includes the activities and actions required to manage waste from its inception to its final disposal. Segregation procedures for waste in the hotel industry and using waste materials as Compost and Re-cycling. He also gave an insight into how to separate waste from the house. The orators gave various solutions on segregation and his motive is to offer and come forward to bridge the gap between Citizens- Govt Bodies-NGOs. He emphasized on safe disposal of waste at authorized recycle centers. He also enlightened the various facts about waste management around the world.
12. Mr. Bonnie Francis (Director at ASPD) and Mr. Raju Sharma (Founder & CEO ASPD)
Topic: Personality development for the Hoteliers for growth as an individual in the industry.
He spoke about American Hospitality and Global Career Prospects in the USA and Australian Internship and their benefits. He added that at Australian Internships, they offer internship programs in almost all academic disciplines. Internships offer highly structured training in the workplace, benefiting both young professionals and host organizations. Australian Internships programs offer innovative work experience focused on offering interns ‘hands-on’ training through real-world experience. He spoke about the international opportunities for training and graduate internships. The benefits of such exposure on a student’s future career prospects. The cost involved and part-time work opportunity from the students to learn and sustain themselves.
13. Mr. James Ellis (Founder and Director for immigration advisor NZ)
He is a Certified Specialist Agent for education in NZ and Licensed Immigration Adviser for New Zealand has conducted a Counselling session and highlighted the documentation needed for the students in the Industry. The primary focus of the internship program is training and getting first-hand knowledge and exposure to the real working environment. If you work in an essential service as a student, your employer may request a variation of conditions allowing you to work full-time If you intend to work full-time during your studies, we encourage you to discuss this with your education provider to ensure you continue to meet the requirements of your study.
14. Mrs. Jayashree Nandagopal (Sales Manager at Le Cordon Bleu India)
Mrs. Jayashree Nandagopal gave in-depth information for the culinary background students and shared valuable information about campus preparation. She then tapped into their finely honed expertise—and more often and shared experiences— of Le Cordon Bleu programs and courses.
15. Mr. Prakash (Manager at Passport Office, Begumpet)
Topic - Procedures for Passport Making. He spoke about the government initiatives to encourage all the youth to make Passport. He gave detailed information about the types of passports and also the procedure to get Passports done. The same has been simplified and everything is available online to avoid going to agents or middleman. He listed the documents to be attached for the successful completion of the procedures to be done.
16. Dr. Namrata Singh (Cancer Specialist)
Topic- Awareness about Breast and Cervical Cancer.
Dr. Namrata Singh, a physiotherapist & avid biker on an all India Bike ride to spread awareness about women cancers; at the launch of NYLA, a mission by American Oncology Institute, to empower women for early detection and prevention of cancers, today at American Oncology Institute, Nallagandla. She gave a brief insight which laid down all the myths and false legends about cancer in females and shared about the signs and symptoms of the disease. She further added the precautionary measures to be taken up.
Regular industrial visits are arranged as per the syllabus requirement to expose the students to 5 -star hotel operations, Front of the House and Back of the House areas. This helps the students to complete the massive tasks that go into running the hotel & its inter-departmental dependency.
Visits to the local wholesale markets, bread making, Ice cream making, commercial hotel laundry, commercial uniform making, and mega kitchens. breweries etc.